Terms of Service

Welcome to Wirebasket! These Terms of Service ("Terms") govern your access to and use of the Wirebasket application, website located at https://wirebasket.ai/, and any related services (collectively, the "Services") provided by Wirebasket LLC ("Company", "We", "Us", or "Our"). Please read these Terms carefully before using our Services.

By creating an account, accessing, or using our Services in any way, you ("User", "You", or "Your") agree to be bound by these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not access or use the Services.

We may update these Terms from time to time. When we do, we will notify you by email or through the Services. Your continued use of the Services after any updates constitutes your acceptance of the revised Terms.

2.1 Age Requirement

The Services are intended solely for users who are 18 years of age or older. By accessing or using the Services, you represent and warrant that you are at least 18 years old. If you are under 18 years of age, you are not permitted to access or use the Services under any circumstances.

If we become aware that a user is under 18 years of age, we will immediately suspend or terminate that user's account and delete any data associated with that account to the extent permitted by applicable law.

2.2 Future Access for Minors

We currently restrict the Services to users 18 years of age and older. In the future, we may expand access to allow minors between the ages of 13 and 17 ("Minor Users") to use the Services, subject to verified parental or legal guardian consent. Any such expansion will be announced in advance and may require:

• Written, verified consent from a parent or legal guardian;
• Verification of the parent's or guardian's identity, which may include a valid credit card payment or other identity verification mechanism; and
• Acceptance of additional terms applicable to Minor Users and their parents or guardians.

Until such time as We formally announce the expansion of access to Minor Users and implement the required consent and verification mechanisms, the Services remain restricted to users 18 years of age and older.

2.3 Limitations on Use of Future Minor Users

In the event that we allow Minor Users access to the website or app in the future, we may limit the way in which Minor Users interact with the Services. Limitations may include the following:

• Inability for Minor Users to invite other users;
• Inability for Minor Users to delete the Family Group as defined in Section 4; and
• Inability for Minor Users to make purchases in the app or through the website.

We may also provide features for limitation of Minor User content or chat use and transcript access (collectively “Parental Controls”). There is no guarantee from or duty upon Wirebasket to make Parental Controls automatic for Minor Users and we shall leave the use and activation of any such features up to adult users of the website and app.

2.4 Legal Capacity

By using the Services, you also represent that you have the legal capacity to enter into a binding contract, and that your use of the Services does not violate any applicable laws or regulations. If you are using the Services on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2.5 Unauthorized Use of Minor Data or Invitation of Minor Users

In the event that anybody, including a non-user of the services believes that information regarding a minor has been uploaded or shared with Us without adequate parental or legal consent, that person or entity may contact us at support@wirebasket.ai. Upon receipt of such contact, we reserve the right to suspend the allegedly infringing account and Family Group, preserve all data associated with the account, Family Group, and parent or legal guardian consent, and withhold access to the account and/or Family Group absent verified legal documents or court order proving the allegedly infringing user’s right to upload and share child data.

We reserve the right to work with legal counsel of our choosing to verify and assess legal documents or court orders concerning legal consent to share or upload child data. We further reserve the right to ban users and deactivate Family Groups should we be provided with verified legal documents or court orders that show a lack of legal consent to share or upload child data. Any additional attempts made by banned users to create user accounts or become associated with a Family Group may necessitate further bans as necessary to comply with court orders to the contrary.

None of this Section 2.5 shall create an affirmative duty for Wirebasket to report user activity to a court or investigative body outside of duties already created by federal or state law or applicable court order.

3.1 Account Creation

To access the Services, you must create an account. You may register by signing in through your Google account (via OAuth), Apple ID, or by receiving and using a one-time authentication code sent to your email address. You agree to provide accurate, current, and complete information during registration and to keep that information up to date.

3.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to notify us immediately at support@wirebasket.ai if you suspect any unauthorized access to or use of your account. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

3.3 One Account Per User

You may not create more than one account for personal use, and you may not create an account on behalf of another person without their authorization and your explicit disclosure of that arrangement to us. Account sharing with individuals outside your authorized Family Group (as defined in Section 4) is prohibited.

3.4 Inactive Accounts

We reserve the right to delete or suspend inactive accounts in accordance with our Privacy Policy.

4.1 Creating and Managing a Family Group

The Services allow you to create or join a "Family Group" — a shared workspace within the application that members of your household or other related individuals can access together. You may invite other registered adult users (18 years of age or older) to your Family Group by entering their name and email address. Please note Family Groups are not automatically created and that users must receive an invite to join existing Family Groups.

In the event that we allow Minor Users, you will be required to use Family Group invitations to create the Minor User account. Those invitations may include:

• Verification that the invitee is of legal age and capacity or that the invitee is between the ages of 13 and 17;
• Affirmation of your authority as parent, legal guardian, or other legally authorized party to invite the Minor User;
• Affirmation that you grant the Minor User access to the website, app, and Family Group; and
• Permission to cross-reference your name with the name of any card user who makes purchases on behalf of the Family Group.

In the event that you engage in Minor User invitations, you hereby agree to all of the above and to allow Wirebasket to store records of your affirmations and consent (including timestamps and personal identifiers linking you to the affirmations and consent) and to allow Wirebasket to provide these records pursuant to court proceedings or criminal investigations that may arise from your grant of affirmation and consent.

4.2 Member Responsibilities

By inviting another user to your Family Group, you represent that you have their permission to do so and that the invited user is 18 years of age or older. As the administrator or creator of a Family Group, you are responsible for the conduct of the members you invite and for ensuring that all members comply with these Terms.

4.3 Shared Data Within a Family Group

Members of a Family Group may have access to shared calendars, memories, uploaded documents, and other content contributed by any member of the group. You acknowledge that information you add to a Family Group may be visible to all current and future members of that group. We are not responsible for how members of your Family Group use or share information within the group.

5.1 AI Chatbot

The Services include an AI-powered chatbot interface designed to help you and your Family Group manage schedules, organize information, and coordinate upcoming events. The AI chatbot processes content you provide — including calendar data, forwarded emails, uploaded files, and conversational messages — in order to provide these features.

5.2 Accuracy Disclaimer

AI-generated outputs — including calendar entries, event summaries, and memory records — may contain errors, omissions, or inaccuracies. You are solely responsible for reviewing all AI-generated content before relying on it. We do not guarantee the accuracy, completeness, or reliability of any AI output.

5.3 Shared Memories

The Services allow users to create and store "Memories" — notes, summaries, or AI-generated records about family events, people, or preferences that may be recalled and used by the AI chatbot in future interactions. You understand that Memories may be private or shared and accessible to all members of your Family Group and that the AI may use them as context when responding to queries or generating calendar events.

5.4 No Professional Advice

The AI chatbot is not a licensed professional and does not provide legal, medical, financial, or other professional advice. Any output from the AI should not be treated as professional advice and should not be relied upon as a substitute for consultation with an appropriate licensed professional.

5.5 AI Platform Provider

The AI chatbot feature is powered by AWS Bedrock and its integrated AI platforms (collectively the "AI Provider"), a third-party artificial intelligence platform. By using the AI chatbot, you acknowledge and agree that:

(a) Data Transmission. Content you submit through the AI chatbot — including messages, forwarded emails, uploaded documents, calendar data, and Shared Memories provided as context — may be transmitted to and processed by the AI Provider in order to generate responses and deliver the Services.

(b) AI Provider Terms. Your use of the AI chatbot is subject to the AI Provider's terms of service and privacy policy, available at https://aws.amazon.com/service-terms/ and https://aws.amazon.com/privacy/. We encourage you to review those documents before using the AI chatbot features.

(c) Data Processing and storage Agreement. We have entered into a Data Processing Agreement ("DPA") with the AI Provider governing how your data is handled. Under our agreement with the AI Provider, your data is not used to train or improve the AI Provider's models.

(d) No Storage by integrated AI platforms. While your data may be stored locally to your device or on Our servers, no data shall be stored by the integrated AI platforms used through AWS Bedrock. AWS Bedrock may, however, store use requests involving these platforms for up to 30 days for the purpose of abuse detection. These requests will not be shared with the AI platforms and shall remain on AWS Bedrock’s servers and other related storage.

(e) Children's Data. You may not submit Children's Data (as defined in Section 7.2) to the AI chatbot without satisfying the consent requirements set forth in Section 7.2. Submitting Children's Data to the AI chatbot causes that data to be transmitted to the AI Provider and processed under the AI Provider's terms.

6.1 OAuth Authorization

The Services offer integration with Google Calendar via OAuth authorization. If you choose to connect your Google Calendar, you will be asked to grant us specific permissions. You may modify or revoke these permissions at any time through your Google account settings or through the Services.

6.2 Scope of Calendar Access

We will use access to your Google Calendar only to provide the Services as described in these Terms and our Privacy Policy. We will not use calendar data for advertising, profiling, or any purpose beyond delivering the features you have requested. Your use of Google Calendar through the Services is also subject to Google's Terms of Service and Privacy Policy.

7.1 Content You Provide

"User Content" means any information, data, text, files, emails, calendar entries, photographs, messages, or other materials you submit, upload, forward, or otherwise transmit through the Services. You retain ownership of your User Content. By submitting User Content, you grant us a limited, non-exclusive, royalty-free license to store, process, and use that content solely to provide and improve the Services for you and your Family Group.

7.2 Restrictions on Children's Data

IMPORTANT: Age-Restricted Content Policy — Read Carefully

Because the Services are currently restricted to users 18 years of age and older, you may not upload, transmit, or input personally identifiable information about a child under 13 years of age ("Children's Data") through the Services without first obtaining verifiable parental consent from the child's parent or legal guardian.

We recognize that Wirebasket is a family-focused application and that users may naturally include incidental references to their children in the course of managing family calendars and events — for example, a school pickup schedule, a pediatric appointment, or a child's extracurricular activity. Such incidental references are permissible provided you are the parent or legal guardian of the children referenced and you are using the Services on behalf of your family or household.

However, you may not use the Services to:

• Upload, store, or process Children's Data on behalf of a third party (i.e., a child who is not your own child or legal ward) without the express written consent of that child's parent or legal guardian;
• Create records, memories, or profiles of children in a manner that goes beyond incidental family scheduling use; or
• Share Children's Data with members of your Family Group who do not have a legitimate familial or caregiving relationship with the child.

If we learn that Children's Data has been uploaded in violation of this section, we will delete that data promptly and in accordance with applicable state and federal law. If you believe Children's Data has been submitted without proper authorization, please contact us immediately at support@wirebasket.ai.

7.3 Content Standards

You are solely responsible for all User Content you submit. You represent and warrant that your User Content: (a) does not violate any applicable law or regulation; (b) does not infringe any third party's intellectual property rights, privacy rights, or other rights; (c) is not defamatory, harassing, obscene, or otherwise objectionable; and (d) is accurate to the best of your knowledge.

7.4 Email Forwarding and Uploaded Documents

When you forward emails or upload documents to the Services for AI processing, you represent that you have the right to share those communications and files. You understand that the contents of forwarded emails and uploaded documents will be processed by our AI systems and may be used to create calendar events or Shared Memories within your Family Group. Do not forward or upload emails or documents containing confidential third-party information unless you are authorized to share that information.

8.1 Permitted Uses

You may use the Services solely for personal, non-commercial family organization purposes in accordance with these Terms. The Services are intended to help you and your Family Group manage shared schedules, events, memories, and communications.

8.2 Prohibited Activities

You agree not to:

• Use the Services in violation of any applicable federal, state, local, or international law or regulation;
• Use the Services if you are under 18 years of age absent parental consent in accordance with these Terms;
• Impersonate any person or entity or falsely represent your affiliation with any person or entity;
• Attempt to gain unauthorized access to any portion or feature of the Services, or to any other systems or networks connected to the Services;
• Use automated means (bots, scrapers, crawlers, or similar tools) to access or interact with the Services without our prior written consent;
• Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services;
• Transmit any viruses, malware, or other malicious code;
• Use the Services to send spam or unsolicited commercial communications;
• Interfere with or disrupt the integrity or performance of the Services or the data contained therein;
• Collect or store personal data about other users without their express consent;
• Use the Services to upload, store, or process Children's Data in violation of Section 7.2; or
• Use the Services for any commercial purpose, including resale, without our prior written consent.

8.3 Mandatory Reporting

Wirebasket, like most other websites or applications, is a mandatory reporter under the PROTECT Our Children Act (18 U.S.C. § 2258A). While we do not actively read or monitor user data, we are required to follow all applicable federal regulations when we obtain actual knowledge of apparent child sexual abuse material (CSAM) or related exploitation. If you believe that any shared or uploaded data depicts CSAM or related exploitation, you may contact us at support@wirebasket.ai or by mail at 5900 Balcones Drive, Suite 100 Austin, TX 78731.

Some states or other jurisdictions may also impose mandatory reporting requirements for other forms of child abuse. If you believe that any applicable information has been shared or uploaded to Wirebasket, you may contact us via the same methods listed above.

While we do not actively scan or search user content for CSAM or evidence of related exploitation or other forms of abuse, we reserve the right to review user data and preserve such evidence in pursuance to our obligations under state and federal law or applicable court order. We also reserve the right to hire legal counsel for these purposes. These obligations and reservations supersede any and all rights and capabilities granted elsewhere in these Terms or our Privacy Policy. By using the Services or otherwise accepting these Terms, you agree that this Section 8.3 is reasonable and necessary for Wirebasket to fulfill its obligations under applicable law or court order.

9.1 Third-Party Integrations

The Services integrate with or rely on third-party services, including but not limited to Google (OAuth and Calendar), Amazon Web Services (AWS and AWS Bedrock), Expo, Apple, Sentry, and Stripe (collectively, "Third-Party Services"). Your use of Third-Party Services is subject to the terms of service and privacy policies of those third parties. We are not responsible for the practices or content of any Third-Party Services.

Payments for the Services, if applicable, are processed by Stripe. We do not store your credit card numbers. By providing payment information, you authorize us to charge the applicable fees through Stripe in accordance with your selected plan.

9.2 App Store Distribution — Apple and Google

The Services may be accessed through applications distributed via the Apple App Store (operated by Apple Inc., "Apple") and Google Play (operated by Google LLC, "Google"). The following terms apply to your use of any such application.

(a) Relationship of the Parties. These Terms are entered into between you and the Company only — not with Apple or Google. Apple and Google are not parties to these Terms and are not responsible for the Services or their content. The Company, not Apple or Google, is solely responsible for the application and its contents.

(b) Apple as Third-Party Beneficiary. Notwithstanding Section 9.2(a), you and the Company acknowledge and agree that Apple and Apple's subsidiaries are third-party beneficiaries of these Terms with respect to your use of any application distributed through the Apple App Store. Upon your acceptance of these Terms, Apple will have the right — and will be deemed to have accepted the right — to enforce these Terms against you as a third-party beneficiary.

(c) Apple Platform Rules. Your use of an application distributed through the Apple App Store is also subject to the Apple Media Services Terms and Conditions, available at https://www.apple.com/legal/internet-services/itunes/. Nothing in these Terms may conflict with or supersede those terms. To the extent of any conflict between these Terms and the Apple Media Services Terms and Conditions, the Apple Media Services Terms and Conditions will control with respect to your use of the Apple App Store application.

(d) Google Platform Rules. Your use of an application distributed through Google Play is also subject to the Google Play Terms of Service, available at https://play.google.com/intl/en_us/about/play-terms/, and Google's Developer Distribution Agreement. Google is not responsible for the Services, does not provide any warranty with respect to the Services, and is not responsible for addressing any claims you or any third party may have relating to the Services.

(e) No Apple or Google Warranty or Support Obligation. To the maximum extent permitted by applicable law, Apple and Google have no warranty obligation whatsoever with respect to the Services. Apple and Google are not responsible for addressing any claims by you or any third party relating to the Services or your possession or use of the Services, including: (i) product liability claims; (ii) claims that the Services fail to conform to any applicable legal or regulatory requirement; or (iii) claims arising under consumer protection, privacy, or similar legislation.

(f) Intellectual Property Claims. In the event of any third-party claim that the Services or your possession and use of the Services infringe that third party's intellectual property rights, the Company — not Apple or Google — will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.

(g) Support and Maintenance. Apple and Google have no obligation to furnish maintenance or support services with respect to the Services. All support inquiries should be directed to the Company at support@wirebasket.ai.

10.1 Subscription Plans

The Services may be offered under one or more subscription plans (each, a "Subscription"), which may include free tiers, paid tiers, and optional in-app purchases (collectively, "Purchases"). Current plan options, features, and pricing are described within the Services at the time of purchase. All prices are stated in U.S. dollars unless otherwise indicated.

Subscriptions are offered on an auto-renewing basis. By purchasing a Subscription, you authorize recurring charges at the applicable rate for each renewal period until you cancel.

10.2 Billing Through Our Website

If the Company offers direct subscription billing outside of a platform store, payment will be processed through Stripe. In that case, your Subscription will auto-renew on the applicable billing cycle and will be charged to the payment method on file. You may cancel direct-billed Subscriptions through the account settings within the Services or by contacting us at support@wirebasket.ai or through the applicable account settings on the website. Refunds for direct-billed Subscriptions are issued at the Company's discretion, except where required by applicable law. All refunds shall be processed through Stripe and shall follow the applicable Terms of Use outlined by Stripe.

10.3 Free Trials

We may offer free trial periods for paid Subscription plans. If a free trial is offered, the specific terms (length, eligible plans, and any restrictions) will be disclosed at the time you elect to begin the trial. Unless you cancel before the free trial period ends, your Subscription will automatically convert to a paid Subscription and you will be charged the applicable rate. We reserve the right to determine eligibility for free trials and to limit free trials to one per user or Family Group as defined in Section 4 of these Terms.

10.4 Price Changes

We reserve the right to change Subscription pricing at any time. If we change the price of your active Subscription, we will provide advance notice — at least 30 days for price increases — through the Services or by email to the address associated with your account. For Subscriptions managed through the Apple App Store or Google Play, price change notification and consent requirements are governed by the applicable platform's policies. Your continued use of a paid Subscription after a price change takes effect constitutes your acceptance of the new price.

10.5 Prohibition on Purchases by Minors

Because the Services are currently restricted to users 18 years of age and older:

(a) Standalone Minor Users. No person under the age of 18 may make any Purchase through the Services, whether as a registered user, through a guest session, or through any other means of access. Any Purchase made by or on behalf of a person under 18 is unauthorized and void.

(b) Purchases Within a Family Group. The adult account holder who creates or administers a Family Group is the authorized purchaser for the Family Group. Purchases may not be initiated by, attributed to, or made on behalf of any minor member of a Family Group, including any future Minor User account (as described in Section 2.2) that may be added to the group. The adult administrator of a Family Group is solely responsible for all Purchases associated with that group.

(c) Parental Responsibility. If you are a parent or legal guardian and a minor obtains access to the Services through your account or through a Family Group you administer — whether because you shared your credentials, failed to secure your device, or otherwise — you are responsible for any Purchases that result. We strongly recommend enabling the parental control and purchase approval features available on your device and through your platform store account (such as Apple Screen Time or Google Family Link) to prevent unauthorized purchases by minors.

(d) Unauthorized Minor Purchases. If you believe a minor made a Purchase through your account without authorization, contact the applicable platform store directly (Apple or Google) to request a refund in accordance with their policies. You should also contact us at support@wirebasket.ai so we can investigate and take any appropriate steps under these Terms.

10.6 No Refunds by the Company for Platform Purchases

For all Purchases made through the Apple App Store or Google Play, the Company does not process or control refunds. All refund requests for platform-billed Purchases must be directed to Apple or Google, as applicable, under their respective refund policies. The Company has no ability to issue refunds for platform-billed transactions and will not do so.

11.1 Our Intellectual Property

The Services and all content, features, and functionality — including but not limited to the AI models, software, text, graphics, logos, and interface design — are owned by the Company or its licensors and are protected by copyright, trademark, patent, and other applicable intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works of any part of the Services without our prior written consent.

11.2 Feedback

If you provide us with any feedback, suggestions, or ideas about the Services ("Feedback"), you grant us an unlimited, irrevocable, royalty-free license to use that Feedback for any purpose, including improving the Services, without any obligation to you.

Your use of the Services is also governed by our Privacy Policy, available at Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that: (a) the Services will be uninterrupted or error-free; (b) any defects will be corrected; (c) the Services or the servers that make them available are free of viruses or other harmful components; or (d) any AI-generated content is accurate, complete, or reliable.

We are not responsible for any loss or damage to your data, including calendar events, memories, or uploaded documents, arising from technical failures, third-party service outages, or other causes beyond our reasonable control.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES — INCLUDING LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES — ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF (OR INABILITY TO ACCESS OR USE) THE SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

You agree to defend, indemnify, and hold harmless the Company and its officers, directors, employees, affiliates, agents, and licensors from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of and access to the Services; (b) your violation of these Terms; (c) your violation of any third-party rights, including intellectual property or privacy rights; or (d) any User Content you submit to the Services.

16.1 Termination by You

You may terminate your account at any time by following the account deletion process within the Services (which requires entering a confirmation phrase as described in our Privacy Policy) or by contacting us at support@wirebasket.ai. Upon termination, your right to access the Services will immediately cease.

16.2 Termination by Us

We reserve the right to suspend or terminate your account and access to the Services at any time, with or without notice, for any reason, including but not limited to: (a) your violation of these Terms; (b) your use of the Services in a manner that creates legal liability for us or harms other users; (c) discovery that you are under 18 years of age; or (d) extended periods of account inactivity.

16.3 Effect of Termination

Upon termination for any reason, your license to use the Services ends immediately. We may delete your account data in accordance with our Privacy Policy. Sections of these Terms that by their nature should survive termination — including Sections 2.5, 7.1, 8.3, 10, 11, 13, 14, 15, and 17 — will survive.

17.1 Governing Law

These Terms and any disputes arising out of or relating to them or the Services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

17.2 Informal Resolution

Before initiating any formal dispute resolution, you agree to contact us at support@wirebasket.ai and give us thirty (30) days to attempt an informal resolution. We will do the same before initiating any claim against you. Neither party may initiate arbitration or litigation until this thirty-day period has elapsed.

17.3 Binding Arbitration

If informal resolution fails, you and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and the Company — including questions about the existence, scope, or validity of this arbitration agreement — will be resolved exclusively by binding individual arbitration rather than in court, except as provided in Sections 17.5 and 17.6 below.

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, which are available at www.adr.org. The arbitration will be conducted in English. The seat of arbitration will be Austin, Texas. Hearings may be conducted by videoconference unless the arbitrator determines that an in-person hearing is necessary.

The arbitrator will have authority to award any relief that a court could award, including injunctive or declaratory relief, but only to the extent necessary to provide relief warranted by a party's individual claim and shall not include any award of exemplary or punitive damages where such limitation is permitted by law. The arbitrator's award is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

Fees. Arbitration fees will be allocated per AAA's Consumer Fee Schedule in the amount stipulated by AAA at the time of filing.

17.4 Waiver of Class Action

TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOU AND THE COMPANY EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, PRIVATE ATTORNEY GENERAL ACTION, OR ANY OTHER REPRESENTATIVE OR CONSOLIDATED PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding. If this waiver is found to be unenforceable for a particular claim, that claim must be litigated in court under Section 17.6 and severed from any arbitration.

17.5 Small Claims Exception

Either party may bring an individual claim in small claims court in Travis County, Texas, provided the claim qualifies and remains in small claims court. Either party may also seek emergency injunctive relief in court to preserve the status quo pending arbitration.

17.6 Excluded Claims / Court Venue

The following claims are excluded from mandatory arbitration and may be brought in state or federal court located in Travis County, Texas: (a) claims for injunctive or other equitable relief to protect intellectual property rights; and (b) claims that applicable law expressly requires to be litigated in court. For any such court proceeding, you consent to the personal jurisdiction of the courts of Travis County, Texas.

17.7 Opt-Out Right

You may opt out of this arbitration agreement within thirty (30) days of the date you first accepted these Terms by sending written notice to support@wirebasket.ai with the subject line "Arbitration Opt-Out" and including your full name, email address associated with your account, and a statement that you wish to opt out of the arbitration agreement. Opting out does not affect any other provision of these Terms. If you opt out, disputes will be resolved in court as provided in Section 17.6.

18.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms you agree to in connection with specific features of the Services, constitute the entire agreement between you and the Company regarding the Services and supersede any prior agreements.

18.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18.3 Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. A waiver of any provision of these Terms will be effective only if it is in writing and signed by an authorized representative of the Company.

18.4 Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction, including in connection with a merger, acquisition, or sale of our assets.

18.5 Force Majeure

We will not be liable for any delay or failure to perform any obligation under these Terms due to causes beyond our reasonable control, including natural disasters, government actions, internet or telecommunications failures, or other events of force majeure.

18.6 Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Wirebasket LLC
Attn: Daniel (Dan) Aument
5900 Balcones Drive, Suite 100
Austin, TX 78731
Email: support@wirebasket.ai